Scaling with Consumer Demands in Warehousing

Scaling with Consumer Demands in Warehousing

Nearing the end of 2019, the global count of online shoppers reached a staggering 1.92 billion people, marking a substantial growth for the eCommerce industry. This industry is highly reliant on their partnerships with warehousing and logistics, which makes the distribution of goods bought online a possibility.

This means that growing demand has been placed on warehouses to meet eCommerce consumer needs.

For many, this means utilising specialised warehouse management software to keep up.

Growth Expectations for 2020

Things are looking to get all the more demanding for warehouses in 2020 as consumer needs grow by an estimated 16%, which is a substantial amount.

Those warehouses that enact the right solutions to keep up with this demand, will see the most benefits.

But what are those factors that stop warehouses from being able to scale up in this way?

Challenges Preventing Warehouse Growth

There are a number of challenges that get in the way of scaling up for warehouses, but each can be easily navigated with the right warehouse management software in place to better streamline internal processes.

Time Management

In any industry, effective time management can be a concern. In warehousing and distribution, where deadlines are essential, being able to effectively manage a facility’s available time can present a real challenge to growth.

Inventory Accuracy

As warehouses grow and take on more stock, there is a heightened demand for improved inventory accuracy that allows goods to be effectively recorded, stored and retrieved in less time, with less effort, and with more reliability.

Redundant Processes

Many important processes related to a distribution cut into precious time and cause delays. This comes down to more effective management, which can be met with the right software in place. These processes, especially in the digital age, are outdated and inadequate to meet demand.

How to Meet these Challenges with Warehouse Management Systems

The abovementioned challenges only pose a problem to those warehouses that take a manual approach to management procedures. In such cases, scaling up can be difficult and mistakes can easily be made.

With the right warehouse management solution in place, time management, inventory accuracy and redundant tasks can all be streamlined and optimised to give your facility room to keep up with growing consumer demand; providing an opportunity for growth and better profitability.

Contact Forte Warehouse Solutions for Details

If you would like to know more about our offers on specialised warehouse management solutions, be sure to get into contact with a representative from Forte Warehouse Solutions today, or visit our website for additional information on our offers.


Warehouse Management System cuts lead times, improves accuracy

Warehouse Management System cuts lead times, improves accuracy

Keeping consumers happy is not easy. In a world where few are willing to wait, retailers are under pressure to deliver goods faster and more efficiently than ever before.

Amidst growing consumer demand-supply chains are being pushed to the absolute limit to ensure they can operate not only faster and more reliably, but also more cost-effectively.



Food Lovers Market (FLM) does have an existing enterprise resource planning (ERP) system but the flow of goods was not optimised from the distribution centre (DC) to the various stores and back. FLM required improved stock management and stock visibility model that would bring integration and optimization to the warehouse ultimately allowing for better stock prediction, management and flow.


Operating in a fiercely competitive environment FLM opted to use Forte Warehouse Solutions as the third-party project manager for ADOR4, in regard to the implementation of the WMS as they act as the bridge between the clients’ expectation and the software development house.


There were several challenges identified at the start of the project that kicked off in 2015 already. First and foremost was the hardware and infrastructure that needed to be addressed. It is essential that a DC can cater for the functionality of the equipment ADOR4 functions on. At the same time, one must not lose sight that such implementations bring about big changes for any organisation and its employees. Therefore, managing that process is integral to the success of it all. We had to make sure that everyone across the warehouse understood the plan and process and that change management took place from a user level.

This all had to be done without impacting the trade environment at all – meaning there was no shutdown of one system and then an introduction of the new one. It had to be done without interruption of operations.

With ADOR4 providing the development experience with a lot of background work took place as well. Thorough user acceptance testing and dry runs were done before the first DC was moved onto ADOR4.


FLM run a combination of departments in each DC and the requirement was that all the divisions would operate ADOR4 to cater for the specific requirements within each department.


ADOR4 had to be adjusted for such scenarios as well as the various critical requirements within each department. Most of the success was in the adaptability of ADOR4 and how extremely relevant and workable the system is on the ground level.


The benefits have been incredible. Store lead times are down with up to 50% while picking per store is down from an average of 5.5 hours to less than an hour. Picking accuracy, in turn, has increased by 45%.


Staff are trained, assessed and retrained as and when required. Thanks to the process knowledge and the dedicated teams we were able to develop and test the software several times before implementation leading to fewer bugs and a more effective process all round.



Road Transport Management System essential for South African road transport operators

Road Transport Management System essential for South African road transport operators

In line with its strategy to provide an all-encompassing software solutions portal for the transport industry, Forte Transport Solutions has brought on board Road Transport Management System (RTMS) specialist to facilitate RTMS accreditation preparation for its customers.

As road transport operators increasingly tune into the benefits of being RTMS accredited, Forte Transport Solutions believes the move is a timely one and the transport industry can benefit if applied correctly.

RTMS is an industry-led, voluntary self-regulation scheme programme that encourages consignees, consignors and transport operators engaged in the road logistics value chain to implement a vehicle management system that preserves road infrastructure, improves road safety and increases the productivity of the logistics value chain. It has at its heart SABS standards for transporters.

Although it’s still a voluntary system, transporters are often forced into it by their clients. The likes of Eskom, some of the mines, Sappi and Mondi use it as leverage to set a standard for their transporters – so it’s in the transporter’s interests to get accredited if they want to go after this business.

It’s about being proactive, not overloading and managing drivers. Transporters are audited annually and accreditation is valid for 3 years.

Forte Transport Solutions, in partnership with our logistics software partners, continuously strives to align the reports and modules within the software to produce forms required for RTMS accreditation, in the format that the auditor requests. By offering the transporter a system that drafts the forms in the required format, a lot of time can be saved.

The software itself does not ensure accreditation, but we want to align to document trails within the system as far as possible with requirements.

Forte Transport Solutions totally support self-regulation. Our mission is to increase the positive impact that software can have for our clients and we want to align that with the advantages that self-regulation brings over and above that.